Let's Talk Coffee
Ready to start your coffee journey with us? We'd love to hear from you.
Location
Addis Ababa, Ethiopia
Visit our headquarters in the heart of Ethiopia
Phone
+251 910 706 201
Call us during business hours
bettyseyoum1986@gmail.com
Send us a message anytime
Website
helencoffeeexport.com
Explore our online presence
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Office Hours
*All times are East Africa Time (EAT)
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Frequently Asked Questions
What is the minimum order quantity for coffee exports?
Our minimum order quantity is typically one container (approximately 300 bags of 60kg each). However, we can accommodate smaller orders for sample purposes or new customers looking to test our products.
Do you offer coffee tours year-round?
Yes, we offer tours throughout the year. However, the best time to visit is during harvest season (October-February) when you can see the full coffee production process. We recommend booking at least 2 weeks in advance.
What certifications do your training programs provide?
Our training programs provide internationally recognized certifications. Graduates receive certificates that are acknowledged by coffee associations worldwide, helping them advance their careers in the coffee industry.
Can you accommodate dietary restrictions during tours?
Absolutely! We can accommodate various dietary restrictions including vegetarian, vegan, gluten-free, and other specific requirements. Please inform us of any dietary needs when booking your tour.
What payment methods do you accept?
We accept various payment methods including bank transfers, letters of credit, and major credit cards. For international transactions, we prefer wire transfers or letters of credit for larger orders.
Do you ship internationally?
Yes, we ship worldwide. We have experience exporting to over 25 countries and can handle all necessary documentation and logistics for international shipments.
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